Terms of Service

1. Who we are and what these terms cover

Burstlikes.com is operated by Auerswald Marketing S.L., Ctra. del Cap de la Nau Pla, 126-1-18, 03730 Xàbia, Spain (VAT number ESB09946799), referred to below as “we” or “us”. These terms apply to every order you place on burstlikes.com. By placing an order you confirm that you have read and accept them.

Burstlikes offers paid services that add visible activity to public social media content, for example followers, likes, views, comments, subscribers, members or reactions. We are not affiliated with, endorsed by or sponsored by Instagram, TikTok, YouTube, Facebook, X, Twitch, Spotify or any other platform named on this site. All platform names are trademarks of their owners and are used only to describe what a service is for.

2. Placing an order and contract

You choose a service, a quantity and, where offered, an origin, enter the public link or username the order is meant for, and give us your email address. A contract is formed when you complete payment and we confirm the order by email. The confirmation shows the order number, service, quantity and price. Please check the link you entered; the service is delivered to exactly that link.

3. Prices and payment

Prices are shown on the product pages. Payment is always charged in euro (EUR). If you view the site in another currency, that amount is a guide only; the exact euro amount is shown before you pay. Payment is processed by an external payment provider on our secure payment page. We never see or store your full card or account details. Where applicable, taxes are shown at checkout.

4. Delivery

Delivery starts after we have received your payment, usually within minutes. Larger quantities are delivered gradually so the increase looks natural. Times stated on the site are estimates, not fixed deadlines. If an order cannot be started because the link is wrong, private or deleted, we will contact you at the email address you gave.

5. What we need from you

• We never need your password and you must never send it to us or to anyone offering a similar service.
• The profile, post, video, channel or group you enter must be public while the order runs and must stay online and unchanged. Renaming the account, changing the link, deleting the content or making it private can stop delivery. Such interruptions are not a reason for a refund.
• Do not place several orders for the same link at the same time; wait until the first order has finished.
• You are responsible for the content you promote and for complying with the rules of the platform and with the law that applies to you. Do not order for content that is unlawful or that infringes the rights of others.

6. No guarantee of results

Our services change numbers that are visible on a public profile. We do not promise additional sales, reach, ranking, income, monetisation or any other business result. Platforms change their rules and systems without notice. They may remove or reduce counters, and some decrease over time is normal on every platform. We are not responsible for decisions made by a platform, including limitations or suspension of an account. You use the services at your own risk.

7. Refunds

If you are not satisfied with an order, you can ask for a refund within 30 days of the purchase. Write to [email protected] and include your order number. We review each request; where an order was not delivered as described, we deliver the missing part again or refund the affected amount. Refunds are paid back to the original payment method.

Please contact us before you start a dispute with your bank or card issuer. Disputes filed without contacting us first, or for orders that were delivered as described, may lead to us blocking further orders from that customer.

8. Right of withdrawal for consumers in the EU

If you are a consumer in the European Union, you generally have a 14-day right of withdrawal for contracts concluded at a distance. Our services are digital services that start immediately after payment. By placing the order you ask us to begin delivery before the withdrawal period ends and you acknowledge that your right of withdrawal ends once the service has been fully performed. If you withdraw before the service has been fully performed, you owe us a proportionate amount for what has already been delivered.

The 30-day refund in section 7 is a voluntary commitment by us and applies in addition to any statutory rights.

9. Liability

We are liable without limitation for intent, gross negligence, injury to life, body or health and where the law makes liability mandatory. In other cases we are liable only for the breach of essential contractual obligations and only for the foreseeable damage typical for this type of contract, limited to the price of the affected order. Further liability is excluded. Your statutory consumer rights are not affected.

10. Support

For questions about an order, use the contact form or write to [email protected] and include your order number. We do not offer support at our postal address.

11. Changes to the service and to these terms

We may change or discontinue services and update these terms. The terms in force at the time of your order apply to that order.

12. Governing law and disputes

The law of Spain applies. Mandatory consumer protection rules of the country in which you live remain unaffected. The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are not obliged to take part in dispute resolution proceedings before a consumer arbitration board.

13. Final provisions

If a provision of these terms is or becomes invalid, the remaining provisions stay in force.